Right to cancellation

You have the right to cancel this agreement within fourteen days without giving reasons.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the promoter, took possession of the goods.

In order to exercise your right to cancellation, you must inform us about your decision to cancel this Agreement (Fofolino GmbH, Rathausufer 23, D-40213 Düsseldorf; T+49 160 950 73760; info[a]fofolino.com) by means of a clear declaration (e.g. a letter sent by post, fax or email).

To comply with the cancellation period, it is sufficient for you to send notification about exercising the right to cancellation before expiry of the cancellation period.

Consequences of cancellation

If you cancel this contract, we must immediately refund you all payments that we have received from you, including delivery costs (except for the additional costs resulting from your having chosen a different type of delivery than the most reasonable standard delivery offered by us), at the latest within fourteen days from the date on which we received notification that you are cancelling this agreement. For this repayment we shall use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; on no account will you be charged fees due to this repayment. We can refuse to make repayment until we have received the goods back, or you have provided evidence that you have sent back the goods, whichever is earlier.

You must send back or deliver the goods to us immediately, and in any case at the latest within fourteen days from the date on which you inform us about cancellation of this agreement. You have complied with the time period if you send the goods before expiry of the fourteen day period. Personalised articles are excluded from return and exchange.

We shall bear the costs of resending the goods. You must only pay for any loss of value of the goods if this loss of value is attributable to unnecessary handling by you for checking the nature, qualities and functionality of the goods.

Important notice:

The right to cancellation does not exist for the delivery of goods which are not pre-built and for the manufacture of which your individual selection or stipulation is essential or which are customised uniquely to your personal requirements (e.g. all burp cloths with individual fitting).

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